DOCUMENT:Q190661 18-APR-1999 [exchange] TITLE :XADM: Cannot Install Exchange 5.5 After Installing CDO 1.21 PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:1.21,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 - Collaboration Data Objects (CDO), version 1.21 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install Microsoft Exchange Server 5.5 on a computer on which Collaboration Data Objects (CDO) version 1.21 is installed, the following error messages may be displayed and the installation process may not complete successfully: - Self registration of the DLL c:\exchsrvr\bin\cdohtml.dll failed. - The specified procedure could not be found. CAUSE ===== When you install CDO 1.21, an updated version of the Cdohtml.dll file is installed on your hard disk. The Exchange Server 5.5 installation program is unable to update this version of the Cdohtml.dll file. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. service pack for Microsoft Exchange Server version 5.5. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ After you apply the fix, you must restart your computer before attempting to install Exchange Server 5.5 again. ====================================================================== Keywords : Technology : kbAudDeveloper kbCDOsearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbCDO121 Version : WINDOWS:1.21,5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.