DOCUMENT:Q190699 09-MAY-1999 [exchange] TITLE :XADM: Microsoft Exchange Key Management Server Event ID 5057 PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start the Key Management Server Service from Control Panel Services, the following event may be logged in the application log: Event ID: 5057 Category: none Source: Microsoft Exchange Key Management service Description: The supplied password is invalid. The startup parameters in services have been entered incorrectly, or the floppy that is used to supply the startup parameters is corrupted. WORKAROUND ========== If you enter the startup parameters manually, remember that the password is case sensitive. Or try inserting one of the backup floppies that contain the Key Management Server service's password. ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : WINDOWS:4.0,5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.