DOCUMENT:Q190728 22-SEP-1999 [exchange] TITLE :XADM: FDoMaintenance Halted Due to Error 0xfffffc15 PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== After you apply an information store hotfix, you may see the following error message in the application event log of a computer running Exchange Server version 5.5: Event ID: 7200 Source: MSExchangeIS Public Type: Error Category: General Description: Background thread FDoMaintenance halted due to error code 0xfffffc15. CAUSE ===== This error message appears after you apply a hotfix for Store.exe (build numbers between 2191 and 2217). This message only appears during the scheduled information store maintenance (by default between 1:00A.M. and 6:00A.M.) WORKAROUND ========== To work around this problem, apply the latest U.S. service pack for Microsoft Exchange Server version 5.5. For information on obtaining the service pack, please see the following article in the Microsoft Knowledge Base: Q191014 How to Obtain the Latest Exchange Server 5.5 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Exchange Server version 5.5. MORE INFORMATION ================ Note this issue is only relevant to customers reporting the exact error message above. If the error code is other than 0xfffffc15, it may be a different issue. Additional query words: ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.