DOCUMENT:Q190813  16-APR-1999  [exchange]
TITLE   :XADM: Information Store Fails to Start
PRODUCT :Microsoft Exchange
PROD/VER:WINDOWS:5.5
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

The information store does not start and the following Event IDs are logged in
the application Log:

   EventID 145
   SOURCE: ESE97
   TYPE: ERROR
   CATEGORY: GENERAL
   MSExchangeIS ((291) ) The database engine could not access the file
   called C:\exchsrvr\MDBDATA\edb.log.

   Event ID 1120
   SOURCE: MSEXCHANGEIS
   TYPE: ERROR
   CATEGORY: GENERAL
   Error 0xfffffbf8 initializing the Microsoft Exchange Server Information
   Store database.

   Event ID 5000
   SOURCE: MSEXCHANGEIS
   TYPE: ERROR
   CATEGORY: GENERAL
   Unable to initialize the Microsoft Exchange Information Store service.
   Error 0xfffffbf8.

CAUSE
=====

The Microsoft Exchange Server computer was not shut down gracefully and/or the
operating system experienced a device error that forced the computer to hang.

WORKAROUND
==========

Restore from backup.

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Keywords          :  
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WINDOWS:5.5
Issue type        : kbprb

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