DOCUMENT:Q191406 12-APR-2001 [schedplus] TITLE :Missing Appointments in Outlook Calendar When Using Schedule+ PRODUCT :Microsoft Schedule+ for Windows PROD/VER:WINDOWS:7.0,7.5 OPER/SYS: KEYWORDS:kbinterop ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Schedule+, versions 7.0, 7.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you view a Microsoft Outlook Calendar folder from Microsoft Schedule+ using the Msoutl32.dll driver, appointments may be missing. For additional information about the Outlook driver for Schedule+ 7.0, 7.5, and Schedule+ 95, please see the following article in the Microsoft Knowledge Base: Q170061 XGEN: Readme.txt for Msoutl32.dll CAUSE ===== The driver queried the Microsoft Exchange server to obtain the appointments for the Outlook Calendar and incorrectly determined that it had received all of the appointments, even if more were available. STATUS ====== Microsoft has confirmed this to be a problem in Msoutl32.dll version 8.2:1.4308. A supported fix is now available, but has not been fully regression- tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. Additional query words: S+ ol97 ol98 missing recurring ====================================================================== Keywords : kbinterop Technology : kbZNotKeyword2 kbScheduleSearch kbSchedule700 kbSchedule750 Version : WINDOWS:7.0,7.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.