DOCUMENT:Q192054 28-OCT-1999 [pcmail] TITLE :SMTP: Mail from SMTP Gateway Has Incorrect Sent Date and Time PRODUCT :Microsoft Mail For PC Networks PROD/VER:MS-DOS:3.0a; winnt:4.0,5.0,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Gateway to SMTP, version 3.0a - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When viewing mail on a Microsoft Exchange Server computer sent from the Microsoft Mail SMTP gateway, the SENT date/time as displayed in the message is not accurate. CAUSE ===== The SMTP gateway was incorrectly sending the sent date/time time zone information in the format DOW, DAY MMM YYYY HH:MM:SS +/-NN where NN = number of hours offset from GMT. This format is incorrect according to RFC 822, and should be DOW, DAY MMM YYYY HH:MM:SS +/-NNNN where NNNN = number of hours and minutes from GMT. As a result, the Microsoft Exchange Internet Mail Service ignored this offset and displayed the SENT date/time as if no time zone information had been sent. RESOLUTION ========== To resolve this problem, contact Microsoft Product Support Services to obtain the following fix. This fix should have the following time stamp: 21/08/98 17:05 71,739 SMTPLMN.EXE Microsoft LAN Manager for MS-DOS 21/08/98 17:05 80,721 SMTPFTP.EXE PC/TCP Kernel from FTP Software, Inc. 21/08/98 17:05 74,643 SMTPNVL.EXE Novell LAN WorkPlace for DOS 21/08/98 17:05 76,179 SMTPWIN.EXE Excelan EXOS 205T Intelligent Ethernet Controller with LAN WorkPlace Network Software (version 3.4) 21/08/98 17:05 80,473 SMTPXLN.EXE WIN/TCP for DOS RunTime (version 4.1) from The Wollongong Group, Inc. Change the name of the appropriate EXE file above to Smtpgate.exe, and replace this file on your gateway. A new command-line option, -Z, has been added to this version. If the -Z command-line parameter is not used, the SMTP gateway will format the time zone in the way it always did. With the fix, the correct format will be used. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft Mail SMTP Gateway version 3.0a. A supported fix is now available, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next service pack that contains this fix. Contact Microsoft Technical Support for more information. Additional query words: msmail timezone sent ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateSMTP300a Version : MS-DOS:3.0a; winnt:4.0,5.0,5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.