DOCUMENT:Q192174 18-NOV-2000 [exchange] TITLE :XADM: Removing and Re-Installing the Event Service PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SUMMARY ======= In certain cases you may find it necessary to remove and re-add the Event Service service. The following Event IDs may be seen in these cases. One series of events that might occur, requiring the removal and reinstallation of the Event Service is: Event ID : 0 Source : MSExchangeES Type : Informational Category : General Description: The Microsoft Exchange Event Service (5.5.1960.3) Started successfully. Event ID : 5 Source : MSExchangeES Type : Error Category : General Description: An unexpected MAPI error occurred. Error returned was [0x80004005]. Event ID : 1 Source : MSExchangeES Type : Informational Category : General Description: The Microsoft Exchange Event Service stopped successfully. Before removing the Event Service as a solution, verify that this server is a public folder server. If the server is not a public folder server, the Events Service will not start. For additional information, please refer to the following article in the Microsoft Knowledge Base, which explains this requirement in more detail: Q182082 : XADM: Event Service Won't Start If Alternate PF Server Selected MORE INFORMATION ================ Removing the Event Service and re-adding it does not require that you stop any other Exchange Server services or reboot the server. WARNING: Removing the Event Service will cause you to lose all scripts installed on the server and all permissions assigned on the Eventconfig_ for the server. Steps to Remove Event Service ----------------------------- You will need your Exchange Server CD. 1. Run Setup from the Exchange Server CD. 2. Click on the Add/Remove Button from Setup program. 3. Select Exchange Server, and click on the Change Option button. 4. Clear the Microsoft Exchange Event Service option. 5. Click Ok, then click Continue, and click Yes to remove one component. 6. Check the services under Control Panel Services and be sure the Event Service has been removed. 7. Re-run the Exchange Server Setup, following the same steps, and select the Microsoft Exchange Event Service. 8. Reapply any service packs that were installed on Exchange Server prior to the removal of the Event Service. This, however, requires the stopping of services by the service pack installation. Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.