DOCUMENT:Q192192 17-APR-1999 [exchange] TITLE :XADM: Setup Fails with "Self Registration.Cdonts.dll Failed" Err PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The following message may appear during the installation of Service Pack 1 or the set up of the Internet Mail Service: Self registration of the DLL \system32\cdonts.dll failed: 0d CAUSE ===== Cdonts.dll is not present in the \System32 directory. WORKAROUND ========== To work around this problem, copy Cdonts.dll from the Exchange Server installation disc to the System32 directory. It may also be necessary to register Cdonts.dll using the following command: \System32\Regsvr32.exe \System32\ Cdonts.dll. This registration takes only a few seconds to complete. MORE INFORMATION ================ Cdonts.dll is installed by default when Exchange Server 5.5 is installed. Uninstalling other programs may cause this file to be removed. For example, the Windows NT Option Pack uninstaller may remove Cdonts.dll. Note that the versions of Cdonts.dll included with the Option Pack and on the Exchange Server 5.5 installation disc are identical, although they have different file dates (11-2-97 versus 11-4-97). ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : WINDOWS:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.