DOCUMENT:Q192533 21-APR-2000 [exchange] TITLE :XCLN: MAPI Spooler Sends NDRs During Folder Synchronization PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:; winnt:4.0,5.0,5.5; :8.0,8.01,8.02,8.03 OPER/SYS: KEYWORDS:exc55sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 - Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03 - Microsoft Outlook 98 ------------------------------------------------------------------------------- SYMPTOMS ======== If an application posts a message to the user's outbox during the time the application is synchronizing the user's outbox, the MAPI spooler sends a non-delivery report (NDR) on this newly submitted message with the following error message: Your message did not reach some or all of the intended recipients. Subject: Extended MAPI message 11001. Sent: 11/24/97 4:44:59 PM The following recipient(s) could not be reached: No transport provider was available for delivery to this recipient. CAUSE ===== This problem is caused by a logic error in the way the emsmdb32 provider handles messages posted during synchronization. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Provider File Name Version ---------------------- Emsui32.dll 2326.0 Mspst32.dll 2326.0 Emsmdb32.dll 2326.0 STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 4.0, 5.0, and 5.5. Additional query words: 8.5 ====================================================================== Keywords : exc55sp2fix Technology : kbOutlookSearch kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbOutlook97 kbZNotKeyword2 kbOutlook97Search kbOutlook98Search kbZNotKeyword3 kbOutlook801 kbOutlook802 kbOutlook803 Version : WINDOWS:; winnt:4.0,5.0,5.5; :8.0,8.01,8.02,8.03 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.