DOCUMENT:Q192657  22-APR-1999  [exchange]
TITLE   :XADM: Missing Transaction Log Yields "Unable to Find the File"
PRODUCT :Microsoft Exchange
PROD/VER:WinNT:5.5
OPER/SYS:
KEYWORDS:exc55sp2fix

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you restore Microsoft Exchange Server from a tape backup and a required
transaction log file is missing, the following error message is logged when you
try to restart the server:

   EventID:  1080
   Source:   MSExchangeIS
   Type:     Error
   Category: Recovery
   Description:
   Unable to recover the database because error 0xc8000713 occurred after a
   restore operation. Unable to find the file.

CAUSE
=====

The event logged is accurate (a file is missing), but the Event ID 1080 message
does not indicate which file is missing.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

   Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


The English version of this fix should have the following file attributes or
later:

   Component: ESE

   File Name     Version
   -----------------------
   Ese.dll       5.5.2389.0


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.

MORE INFORMATION
================

Ese.dll was changed to produce a more descriptive error message. After applying
this hotfix, the following new error message will be seen:

   EventID:  199
   Source:   ESE97
   Type:     Error
   Category: Logging/Recovery
   Description:
   ((144) ) Transaction log file gap in sequence detected. Log file
   Edb0000e.log and possibly subsequent log files are missing.

======================================================================
Keywords          : exc55sp2fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WinNT:5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.