DOCUMENT:Q192677  22-JUN-2001  [exchange]
TITLE   :XWEB: Name, Company, Business Phone, & E-mail Fields are Empty
PRODUCT :Microsoft Exchange
PROD/VER:WINDOWS:5.5
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Outlook Web Access, version 5.5 Service Pack 1 
 - Microsoft Outlook HTML Form Converter 
 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========


You may receive the following warning message when trying to save a custom HTML
contact from within the Outlook Web Access Client:

   The name, company, business phone, and e-mail fields are empty. You will have
   to use the next/previous button to open this item.

This behavior will occur only if the following conditions are met:

 - The custom HTML contact form does not contain a General Page.

- and -

 - Only one of the following fields were completed before trying to save the
   contact:

   First Name, Company or Business Phone

WORKAROUND
==========

Simply complete more than one of the required fields before saving the contact.

Additional query words:

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Keywords          :  
Technology        : kbOutlookSearch kbAudDeveloper kbOWASearch kbOutlookHTMLConv kbOWA550SP1
Version           : WINDOWS:5.5
Issue type        : kbprb

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