DOCUMENT:Q192697 17-DEC-1999 [exchange] TITLE :XFOR: cc:Mail Connector Ignores Export Custom Recipients Flag PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If there are two cc:Mail Connectors in the same site that each connect to a different cc:Mail postoffice (PO), the two cc:Mail POs are not linked, except through Exchange Server as a backbone. The default Exchange Server recipient's container is the import container on both cc:Mail Connectors. If the user includes the default recipient container for export and disables Export Custom Recipients, both cc:Mail Connectors will still export the custom recipients from the different cc:Mail POs when directory synchronization (dirsync) occurs. Example: Ccmail PO1-----ccmc----Exchange---ccmc------Ccmail PO2 After dirsync, cc:Mail PO1 will have all the cc:Mail PO2 users' e-mail addresses in the address book, and cc:Mail PO2 will have all the cc:Mail PO1 users' e-mail addresses in the address book too. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Microsoft Exchange Connector for Lotus cc:Mail File Name Version ---------------------- Ccmc.exe 5.5.2348.0 Ccmsg.dll 5.5.2348.0 STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. Additional query words: ====================================================================== Keywords : exc55sp2fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.