DOCUMENT:Q192836  17-DEC-1999  [exchange]
TITLE   :XADM: Admin.exe Stops When Viewing Properties of Remote Server
PRODUCT :Microsoft Exchange
PROD/VER:winnt:5.5
OPER/SYS:
KEYWORDS:exc55sp2fix

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The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you use the Microsoft Exchange Server Administrator program to view the
properties of a server in a remote site and the remote server has a server
location specified (subsite), Admin.exe stops responding. If Windows NT and
Exchange Server debug symbols are installed correctly, the resulting Dr. Watson
log may have a stack dump similar to the following:

    function: LDOB::FContains
           004fa8b9 33ed             xor     ebp,ebp
           004fa8bb 57               push    edi
           004fa8bc 8bd9             mov     ebx,ecx
           004fa8be 55               push    ebp
           004fa8bf 8d442434         lea     eax,[esp+0x34]
            ss:011c9407=????????
           004fa8c3 687a020000       push    0x27a
           004fa8c8 50               push    eax
           004fa8c9 8d4c242c         lea     ecx,[esp+0x2c]
            ss:011c9407=????????
           004fa8cd 896c241c         mov     [esp+0x1c],ebp
            ss:011c9407=????????
           004fa8d1 e88a5a0100       call    CStr::CStr (00510360)
   FAULT ->004fa8d6 8b4308           mov     eax,[ebx+0x8]
            ds:0109ea06=????????
           004fa8d9 896c2414         mov     [esp+0x14],ebp
            ss:011c9407=????????
           004fa8dd 3bc5             cmp     eax,ebp
           004fa8df 0f8e21010000     jle     LDOB::FContains+0x156
            (004faa06)
           004fa8e5 8b8c24b8020000   mov     ecx,[esp+0x2b8]
            ss:0012acb8=00000005
           004fa8ec 8d79fd           lea     edi,[ecx-0x3]
            ds:0109ea06=????????
           004fa8ef 897c241c         mov     [esp+0x1c],edi
            ss:011c9407=????????
           004fa8f3 83ff08           cmp     edi,0x8
           004fa8f6 0f87f4000000     jnbe    LDOB::FContains+0x140
            (004fa9f0)
           004fa8fc ff24bd3caa4f00
            ds:0012cd60=00408248
                                  jmp dword ptr [LDOB::FContains+0x18c
                                   (004faa3c)+edi*4]
           004fa903 8b5304           mov     edx,[ebx+0x4]
            ds:0109ea06=????????
           004fa906 8b0caa           mov     ecx,[edx+ebp*4]
            ds:00000000=????????

   *----> Stack Back Trace <----*

   FramePtr ReturnAd Param#1  Param#2  Param#3  Param#4  Function Name
   0012aca8 0046718a 0012acc4 00000041 00000005 0012acd0
    admin!LDOB::FContains [omap]  (FPO: [EBP 0x0012cd60] [4,167,4])
   0012b0ec 0051812f 00000000 0012cd60 00518315 0012b550
    admin!CServerInfoMisc::FKillActive  (FPO: [0,267,1])
   0012b0f8 00518315 0012b550 0012cd60 0012b550 004b0a4b
    admin!CBaseSheet::FNotify  (FPO: [1,0,2])
   0012b108 004b0a4b 0000004e 00000000 0012b550 000b042c
    admin!CBaseSheet::LDlgProc  (FPO: [3,0,2])
   0012b3b4 00513c54 0000004e 00000000 0012b550 007708ec
    admin!CAttrDialog::LDlgProc  (FPO: [EBP 0x000b042c] [3,163,4])
   0012b3d0 00518231 000b042c 0000004e 00000000 0012b550
    admin!CBaseDialog::LDlgProcStatic  (FPO: [4,0,3])
   0012b41c 71044841 000b042c 00000000 0012b45c 77e7202c
    admin!CBaseSheet::LDlgProcPageStatic  (FPO: [4,0,2])
   000b042c 00000000 00000000 00000000 00000000 00000000
    COMCTL32!ImageList_DrawIndirect

CAUSE
=====

The Microsoft Exchange Server Administrator program fails to initialize a memory
pointer. When this uninitialized pointer is being referenced, the Admin.exe
process causes an access violation and terminates.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

   Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


The English version of this fix should have the following file attributes or
later:

   File Name   Version
   ----------------------
   Admin.exe   5.5.2402.0

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 2.

Additional query words: crash hang AV

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Keywords          : exc55sp2fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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