DOCUMENT:Q192911 07-MAY-1999 [exchange] TITLE :XFOR: Dirsync Between Notes and OV/VM over Exchange Fails PRODUCT :Microsoft Exchange PROD/VER:WinNT:5.5 OPER/SYS: KEYWORDS:exc55sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use LinkAge Directory Exchange version 3.2 to perform directory synchronization between OV/VM and Lotus Notes over an Exchange Server 5.5 backbone, directory synchronization does not work. In the following example, OV/MVS entries are not dirsynced to Lotus Notes and vice versa: OV/MVS-----SNADS LDE------->Exchange 5.5----Exchange 5.5 Notes Connector ------>Notes This problem only occurs if you use LinkAge Directory Exchange (LDE) and an Exchange 5.5 connector to perform directory synchronization together. CAUSE ===== When custom recipients are dirsynced via LDE connectors to Exchange, the recipients are not exported by any 5.5 connector, because their raw property "imported from" field is listed as a type that the connector misunderstands it received it from. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Exchange Notes Connector File Name Version ------------------------- Lsdxamex.exe 5.5.2163.0 STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2. Additional query words: notes dirsync ov/vm linkage ====================================================================== Keywords : exc55sp2fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : WinNT:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.