DOCUMENT:Q193395 05-MAY-1999 [exchange] TITLE :XFOR: Access Violation Occurs When Stopping Dirsync Service PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.5 OPER/SYS: KEYWORDS:exc55sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you copy a Resync.glb file to the Exchsrvr\Dxadata folder on a Microsoft Exchange Server computer configured as a directory synchronization (dirsync) requestor, and then start the Microsoft Exchange Directory Synchronization service, an access violation may occur if you attempt to stop the Microsoft Exchange Directory Synchronization service while the Resync.glb file is being processed. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: DXA File Name Version ---------------------- Dxa.exe 5.5.2393.0 STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2. MORE INFORMATION ================ For additional information about using a Resync.glb file with a dirsync requestor, please see the following article in the Microsoft Knowledge Base: Q156124 XFOR: How to Use a Resync.glb with an Exchange Requestor Additional query words: dxa crash av ====================================================================== Keywords : exc55sp2fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : WINDOWS:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.