DOCUMENT:Q193675 26-JUL-2002 [exchange] TITLE :XWEB: Bad Error Handling in CfolderRender::put_DataSource PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS:exc55sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use Outlook Web Access (OWA) to access folders on Microsoft Exchange Server, an access violation may occur. The access violation may result in a Dr. Watson error, with the following information in the Drwtsn32.log file: Application exception occurred: App: exe\inetinfo.dbg (pid=145) When: 7/10/1998 @ 13:56:52.70 Exception number: c0000005 (access violation) Below is the thread that caused the fault. Please note that the thread information below was seen on an Alpha platform; however, the problem exists in both the x86 and Alpha builds of OWA. function: CContainerRenderer::put_DataSource 023de280: 214a001f lda s1,1f(s1) 023de284: b07e0050 stl t2,50(sp) 023de288: b15e004c stl s1,4c(sp) 023de28c: a2090038 ldl a0,38(s0) 023de290: a0b00000 ldl t4,0(a0) 023de294: a0050014 ldl v0,14(t4) 023de298: 6b404000 jsr ra,(v0),0 8004010c 023de29c: a03e0058 ldl t0,58(sp) 023de2a0: 47e0040b bis zero,v0,s2 023de2a4: 263f0243 ldah a1,243(zero) FAULT ->023de2a8: a0610000 ldl t2,0(t0) 023de2ac: 223176b0 lda a1,76b0(a1) 023de2b0: 406a05a3 cmpeq t2,s1,t2 023de2b4: e460000f beq t2,023de2f4 CContainerRenderer::put_DataSource+404 023de2b8: a2010008 ldl a0,8(t0) 023de2bc: d3415744 bsr ra,02433fd0 wcsicmp 023de2c0: f4000003 bne v0,023de2d0 CContainerRenderer::put_DataSource+3e0 023de2c4: 47e05401 bis zero,#2,t0 023de2c8: b0290060 stl t0,60(s0) 023de2cc: c3e0000a br zero,023de2f8 CContainerRenderer::put_DataSource+408 023de2d0: a07e0058 ldl t2,58(sp) 023de2d4: 263f0243 ldah a1,243(zero) *----> Stack Back Trace <----* FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 042bf290 651cbcfc 045d3080 02430000 0532d518 2b2326b0 cdohtml!CContainerRenderer::put_DataSource [omap] 042bf340 6523a184 0065726f 00000009 072750a0 00000000 oleaut32!DispCallFunc 042bf3c0 fffffffc 042bf578 00000009 00000009 00000004 oleaut32! 042bf3c0 00000000 042bf578 00000009 00000009 00000004 CAUSE ===== A call to m_pmp->GetProps can return MAPI_E_NOT_FOUND but this condition is not handled properly and results in an access violation. This problem was introduced in Microsoft Exchange Server 5.5 Service Pack 1. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Outlook Web Access File Name Version ------------------------ Cdohtml.dll 5.5.2387.0 STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5 Service Pack 1. This problem was first corrected in Exchange Server 5.5 Service Pack 2. Additional query words: exfclnfaq cdohmtl crash OWA ====================================================================== Keywords : exc55sp2fix Technology : kbZNotKeyword6 kbExchangeSearch kbExchange550 kbExchangeClientSearch kbZNotKeyword2 Version : :5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.