DOCUMENT:Q193676 28-OCT-1999 [pcmail] TITLE :PC DirSync: Problem using Outlook Journaling on MSMail PO PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2,3.2a,3.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 3.2, 3.2a, 3.5 ------------------------------------------------------------------------------- SYMPTOMS ======== Dirsync constantly fails with Fatal 203 errors. Using the Outlook client with Journaling enabled on a Microsoft Mail for PC Networks postoffice can cause directory synchronization to fail with the following error message: Fatal [203] GAL Rebuild problem accessing files Global Address List not installed on this Postoffice CAUSE ===== The Journaling feature polls the postoffice every 2 minutes to get information updates for the client. If the user does not close the Outlook client when rebuild is running, this error will occur. WORKAROUND ========== To work around this problem, do one of the following: - Close all Outlook clients that use Journaling before dirsync occurs. -or- - Do not use the Journaling feature on the Microsoft Mail (PC) postoffice. Additional query words: fatal, [203], dirsync, Outlook ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN320a kbMailPCN350 Version : WINDOWS:3.2,3.2a,3.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.