DOCUMENT:Q194128  16-APR-1999  [exchange]
TITLE   :XFOR: Exchange 5.5 SP1 Upgrade Fails on Cluster Server
PRODUCT :Microsoft Exchange
PROD/VER:WinNT:5.5
OPER/SYS:
KEYWORDS:exc55sp2fix

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

Installing Exchange Server 5.5 Service Pack 1 on a Windows NT cluster will fail
if Internet Mail Service is running on the cluster. After the upgrade, when you
try to start the Internet Mail Service, you will receive the following events in
the Event Viewer application log:

   Event: 4058
   Description: The Internet Mail Connector cannot start because the name
   resolver cannot be initialized. Check your network settings in the
   Control Panel to ensure that you have set a domain name in the DNS
   dialog box of the TCP/IP configuration.

   Event: 4067
   Description: The Internet Mail Connector cannot start because the
   TCP/IP domain name was not found during initialization.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

   Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


   Component: Internet Mail Service

   File Name      Version
   -------------------------
   Msexcimc.exe   5.5.2423.0

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 2.

======================================================================
Keywords          : exc55sp2fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WinNT:5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.