DOCUMENT:Q194139 17-DEC-1999 [exchange] TITLE :XFOR: SNADS to Exchange Service Perfmon Counters don't Update PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The Total Transaction Bytes counter for the SNADS to Exchange Service does not update its count, and remains at zero. In addition, the Non-delivery Reports From SNADS counter in Performance Monitor (Perfmon) also reads a zero count. The Total Transaction Bytes counter for SNADS in the Perfmon is a counter meant to monitor the number of bytes that have been handled by the SNADS to Exchange Transform Service. It complements the Transaction Count counter which monitors the number of messages that have been handled by the Service going from SNADS to Exchange Server. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. MORE INFORMATION ================ Additional query words: Total Transaction Bytes, Non-delivery Reports, ECA Service Manager, Perfmon, ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.