DOCUMENT:Q194191 30-APR-2002 [exchange] TITLE :XFOR: Notes SMTP Addresses Are Truncated upon Reply PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS:exc55sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When a Lotus Notes client replies to a message received through the Microsoft Exchange Notes Connector originating from the Internet, the originator's e-mail address is truncated. A reply to this message will arrive correctly at the destination, however, recipients listed on the CC line who further Reply All to this message do not have a valid Notes address to reply to. CAUSE ===== This behavior is due to the Exchange Notes Connector's convention for encapsulating one-off addresses (including SMTP) from Exchange Server into Notes to allow Reply/ReplyAll. It uses the at sign (@) to delimit the RFC822 DisplayName, RFC822 address, and AddressType because that is what Notes uses as a delimiter. Notes does not handle this convention as expected, and does not build the reply addresses correctly. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Exchange Notes Connector File Name Version ------------------------ Lsmexif.dll 5.5.2348.0 STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: lotus notes smtp truncate ====================================================================== Keywords : exc55sp2fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.