DOCUMENT:Q194321 22-DEC-1999 [exchange] TITLE :XADM: Alt 0216 Character Incorrectly Translated in SMTP & X.400 PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5,5.5 SP1 OPER/SYS: KEYWORDS:exc55sp2fix exc55 exc55sp1 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.5, 5.5 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you create an Exchange Server mailbox including the alt 0216 character in the First or Last name of the mailbox, the SMTP and X.400 proxy address automatically generated by Exchange Server contain the character zero (0) instead of a capital letter O. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Administrator Program File Name Version ------------------------- Inproxy.dll 5.5.2425.0 X400prox.dll 5.5.2425.0 Pcproxy.dll 5.5.2425.0 STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. MORE INFORMATION ================ After replacing the three files listed above, please perform the following steps: WARNING: Using the raw mode of the Exchange Server Administrator program (admin /r) incorrectly can cause serious problems that may require you to reinstall Microsoft Windows NT Server and/or Microsoft Exchange Server. Microsoft cannot guarantee that problems resulting from the incorrect use of raw mode can be solved. Use raw mode at you own risk. 1. Start the Exchange Server Administrator program in raw mode by typing the following at an MS-DOS command prompt: admin.exe /r. 2. Click to open the Organization folder, click Site, click Configuration, click Addressing, and then click E-mail Address Generators. 3. Click Internet E-mail Address Generator for i386. 4. On the File menu, and click Raw Properties. 5. Click File-Version from the Object attributes list. 6. Click Editor, click File Version, and then click OK. 7. Replace 5.5.1960.5 by typing 5.5.2425.0, and then click OK. Important Step -------------- 8. Click SET first, and then click OK in the cc:Mail E-mail Address Generator for i386 Properties dialog box. 9. Repeat steps 3 to 9 for "X.400 E-mail Address Generator for i386" and "Microsoft Mail E-mail Address Generator for i386". Additional query words: ====================================================================== Keywords : exc55sp2fix exc55 exc55sp1 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1 Version : winnt:5.5,5.5 SP1 Issue type : kbprb Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.