DOCUMENT:Q194411 22-JUN-2001 [exchange] TITLE :XWEB: OWA Error: "The proxy server has encountered an error" PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook Web Access, version 5.5 - Microsoft Outlook Web Access, version 5.5 Service Pack 1 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to send an attachment with a message using the Outlook Web Access client, the following error may occur: HTTP Proxy Reports: The proxy server has encountered an error (software caused connection to abort). CAUSE ===== By default, the option "Do not use proxy server for local addresses" is not selected in Internet Explorer. This causes the browser to use the proxy server for the local Outlook Web Access server. WORKAROUND ========== To work around this problem, when you set up the proxy configuration for Internet Explorer, select the "Do not use Proxy Server for local addresses" option on the Connection settings tab. ====================================================================== Keywords : Technology : kbOutlookSearch kbOWASearch kbOWA550 kbOWA550SP1 Version : WINDOWS:5.5 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.