DOCUMENT:Q194686 20-MAY-2002 [pcmail] TITLE :X400: Error 58 Message Displayed and Connection Ends PRODUCT :Microsoft Mail For PC Networks PROD/VER:MS-DOS:3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Gateway to X.400, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to send a message to a foreign system through the Microsoft Mail Gateway to X.400, an Error 58 message may be displayed and the connection may end unexpectedly. When this occurs, the Microsoft Mail Gateway to X.400 repeatedly attempts to send the message again. Each time, the error message is displayed, and the connection ends unexpectedly. However, the original message and all subsequent messages are successfully sent to the foreign system. Note that this problem is known to occur with ISODE/OpenPath systems. CAUSE ===== This problem occurs when the foreign system sends a "please token" session protocol data unit (SPDU) in a different transport protocol data unit (TPDU) than the "activity end" SPDU. The Microsoft Mail Gateway to X.400 does not properly handle this type of communication. RESOLUTION ========== A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS The English version of this fix should have the following file attributes or later: File Name Version ---------------------- X400gate.exe 3.2.9 This hotfix has been posted to the following Internet location as X400gy2k.exe: ftp://ftp.microsoft.com/bussys/mail/gateways-public/All-Y2K/ STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Mail Gateway to X.400 version 3.2. Additional query words: ====================================================================== Keywords : Technology : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGatex400320 Version : MS-DOS:3.2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.