DOCUMENT:Q195107 22-JUN-2001 [exchange] TITLE :XCLN: Comma Separator if Contact is Listed by Only First Name PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook Web Access, version 5.5 Service Pack 1 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When a new contact is created in Outlook Web Access (OWA) and only the first name is entered for the contact, on viewing the contacts using Outlook, the entry will be preceded by a comma. For example, ", John". To understand the behavioral difference, note that the entry is markedly different if the contact was created in Outlook. In this case, the contact will appear as expected - without the unnecessary comma separator. For example, "John". CAUSE ===== The problem was traced to a bug in OWA parsing whereby it would put a comma even when the last name is a blank. STATUS ====== Microsoft recognizes the need for the removal of this extra separator. We have modified OWA component so that it does not add this extra separator when the last name is a blank. This supported feature is now available, but has not been fully regression tested and should be applied only to systems having a specific need for it. Unless you are severely impacted by the lack of this feature, Microsoft recommends that you wait for the next service pack that contains this feature. Contact Microsoft Technical Support for more information. MORE INFORMATION ================ Additional query words: OWA ====================================================================== Keywords : Technology : kbOutlookSearch kbOWASearch kbOWA550SP1 Version : WINDOWS:5.5 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.