DOCUMENT:Q195968 28-APR-1999 [exchange] TITLE :XADM: Unable to Install Internet News Service PRODUCT :Microsoft Exchange PROD/VER:WinNT:5.0,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install the Newsfeed Connector for the first time, the Setup Wizard may fail when you click Next after you try to select the Administrator account. The following error message is then displayed: Client operation failed. Microsoft Exchange Server Information Store ID no: 80070057-0501-80070057 If you click OK, you will return you to the wizard but will be unable to progress. Clicking Cancel will stop the Wizard and remove the Internet News Service. CAUSE ===== The public information store has been removed from this Exchange Server computer. WORKAROUND ========== To work around this problem and successfully install the Internet News Service, perform the following steps: 1. Start the Microsoft Exchange Server Administrator program. 2. On the File menu, click New Other, then click Information Store. 3. Select Public in the Information Store type section of the New Information Store dialog box, and then click OK. Additional query words: NNTP, Newsfeed, newsgroups ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 Version : WinNT:5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.