DOCUMENT:Q196045 24-APR-1999 [exchange] TITLE :XCON: DRAS Connector Fails Connecting to Multiple Sites PRODUCT :Microsoft Exchange PROD/VER:WinNT:5.5 OPER/SYS: KEYWORDS:exc55sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use a Dynamic RAS (DRAS) connector to connect to more than one remote site, the Microsoft Exchange Mail Transfer Agent (MTA) may stop responding (hang) and mail to the remote sites will not be delivered. This behavior may be accompanied by Event ID 51 messages in the Windows NT Application Event Log. Note that a DRAS connector to just one site does not exhibit the problem. CAUSE ===== The synchronizationTable index for RAS threads was incorrect. Two RAS threads being started at the same time could potentially access the same RAS table index causing problems at different layers of the message transfer agent (MTA) stack. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Message Transfer Agent (MTA) File Name Version ------------------------- Dbserver.sch 5.5.2419.0 Dcprods.cat 5.5.2419.0 Ems_rid.dll 5.5.2419.0 Emsmta.exe 5.5.2419.0 Info4log.cfg 5.5.2419.0 Infodlog.cfg 5.5.2419.0 Infollog.cfg 5.5.2419.0 Infotlog.cfg 5.5.2419.0 Mtacheck.exe 5.5.2419.0 Mtamsg.dll 5.5.2419.0 P2.xv2 5.5.2419.0 X400om.dll 5.5.2419.0 X400omv1.dll 5.5.2419.0 STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. ====================================================================== Keywords : exc55sp2fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : WinNT:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.