DOCUMENT:Q196134 17-DEC-1999 [exchange] TITLE :XCLN: Favorites Added in OWA Do Not Appear Without Refresh PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.0,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Active Server Components, version 5.0 - Microsoft Outlook Web Access, version 5.5 - Microsoft Outlook Web Access, version 5.5 Service Pack 1 ------------------------------------------------------------------------------- SYMPTOMS ======== Favorites can be added to your Internet browser to allow a quick return to a particular Universal Resource Locator (URL). When you use the Outlook Web Access client, it may be desirable to add a Favorite to allow quick access to a public folder. However, if you add a Public Folder to your Favorites, then change back to the Inbox, and then try to access the Public Folder through the Favorites list, it will not appear until you select the Refresh Page Address icon. This behavior only occurs when creating the initial Favorite. Quitting the browser and logging on to Outlook Web Access again will work correctly. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. Additional query words: ====================================================================== Keywords : Technology : kbOutlookSearch kbZNotKeyword6 kbExchangeSearch kbZNotKeyword2 kbOWASearch kbOWA550 kbOWA550SP1 kbExchangeActiveServComp500 Version : WINDOWS:5.0,5.5 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.