DOCUMENT:Q196253 17-DEC-1999 [exchange] TITLE :XFOR: Service Properties are Blank or Equal Zero PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- MORE INFORMATION ================ When the Microsoft Exchange Chat Server is first installed, the Parameters service key is not populated. This is because the service, at first install, uses all default values set by the code. The only way to populate the Parameters key is to open the Service Properties, click each tab, and then click OK. This writes all service values to the Parameters key. SYMPTOMS ======== When the Microsoft Exchange Chat Server snap-in is first added to the Microsoft Management Console (MMC), the service name is blank, and both Limits boxes are set to zero when the service is in a paused state. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Chat Server. Additional query words: mcischat ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.