DOCUMENT:Q196254 13-MAY-1999 [exchange] TITLE :XFOR: MMC Must Be Closed and Reopened after a Net Stop PRODUCT :Microsoft Exchange PROD/VER:WINNT:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The Microsoft Management Console (MMC) must be closed and reopened to be usable after a 'net stop ChatSvc' with the MMC open. This happens when you stop the Microsoft Exchange Chat service from the command prompt using the command "net stop chatsvc," and then start the service again with the command "net start chatsvc" with the MMC open. CAUSE ===== The MMC can not determine the state of the service. Both the Pause and Continue buttons are unavailable. RESOLUTION ========== Stop and restart the MMC. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Chat Server. Additional query words: Mcischat ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : WINNT:5.5 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.