DOCUMENT:Q196387 17-DEC-1999 [exchange] TITLE :XCLN: Microsoft Importer for cc:Mail Archive Fails During Setup PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The Microsoft Importer for cc:Mail Archives may fail with an error indicating that it could not load the Advpack.dll file. CAUSE ===== Windows 95 does not contain the files required for the cc:Mail Archive Importer setup to complete. RESOLUTION ========== In order for the cc:Mail Archive Importer setup program to complete on Windows 95 systems, users must first install Internet Explorer 4.x or higher. The installation of the Microsoft Importer for cc:Mail Archives will work on the following platforms: - Windows NT 4 (any build version) - Windows 2000 - Windows 98 - Windows 95 with Internet Explorer 4.x or higher installed Additional query words: advpack.dll, error, fail, setup ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.