DOCUMENT:Q196636 02-MAY-1999 [exchange] TITLE :XADM: RPC Server Unavailable Error During Setup On Cluster PRODUCT :Microsoft Exchange PROD/VER:WinNT:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The following errors may be seen when you install Microsoft Exchange Server 5.5 on a Windows NT Cluster Server: While attempting to stop the Exchange ATMTA service, the following error was encountered: The RPC server is unavailable. Microsoft Windows NT ID no: 0xc00206ba and "Processing file '\Server\Setup\i386\msmcon.uns', at or near line 12 The RPC server is unavailable. Microsoft Windows NT ID no: 0xc00206ba" CAUSE ===== The Windows NT cluster resource group created for Exchange Server is not online. WORKAROUND ========== Bring the cluster resource group for Exchange Server online, then run setup for Microsoft Exchange Server 5.5. MORE INFORMATION ================ Before Exchange Server 5.5 can be installed on a Windows NT Cluster Server computer, the administrator must first create a resource group for Exchange Server that contains a disk resource or resources, an IP address resource, and a network name resource. The administrator must then bring this group online by performing the following steps: 1. Open the Cluster Administrator program. 2. Highlight the resource group that was created for Exchange Server. 3. On the File menu, click Bring Online. For further information regarding clustering Microsoft Exchange Servers, please refer to the Cluster.doc file on the Exchange Server 5.5 CD-ROM. Additional query words: mscs ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : WinNT:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.