DOCUMENT:Q196781 13-MAY-1999 [exchange] TITLE :XCON: Multiple SMTP and NNTP Entries within Key Manager PRODUCT :Microsoft Exchange PROD/VER:WINNT:5.0,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.0, 5.5 ------------------------------------------------------------------------------- SUMMARY ======= You may find that there is more than one instance of either SMTP or NNTP protocols within the Internet Information Service (IIS) Key Manager applet. The existence of more than one of the same protocols suggests that the Windows NT Option Pack has been installed on this computer. These multiple instances will cause confusion as to which protocol to install a certificate against. MORE INFORMATION ================ To determine which protocol to apply the certificate against, look at the icon associated with it. If there are two SMTP protocols, the protocol that is related to the Windows NT Option Pack will have an icon that resembles a mail message. The protocol that is linked to Exchange Server will have an icon that resembles a newspaper. If there are two NNTP protocols, it isn't as easy to identify which protocol is associated with which program because both are represented with a newspaper icon. To determine which is which, in the Key Manager, select one of the NNTP protocols, and on the Key menu, select Properties. - If the "Server Connection" dialog box is displayed, then this protocol is associated with Exchange Server. - If "Server Bindings" is displayed, this protocol is associated with the Windows NT Option Pack. Even though there are multiple entries within the Key Manager, it doesn't mean that both services are running. By default, only one instance of these services can run at a time. ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 Version : WINNT:5.0,5.5 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.