DOCUMENT:Q197060 25-APR-1999 [exchange] TITLE :XADM: JET Retry Hotfix Makes Repair (ESEUTIL /P) Very Slow PRODUCT :Microsoft Exchange PROD/VER:WinNT:5.5 OPER/SYS: KEYWORDS:exc55sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== After you apply the fix detailed in the following Microsoft Knowledge Base article, running repair (ESEUTIL /P) is considerably slower than before the fix was in place. Q192333 XADM: JET Will Now Retry 16 Times on -1018 Error CAUSE ===== The second phase of repair is to scan every page in the database. During this scan, the Exchange Server database engine expects to encounter un- initialized pages. Un-initialized pages are zeroed out pages that have not been used yet. When an un-initialized page are encountered, a -1019 error (JET_errPageNotInitialized -- Blank database page) is generated in the Windows NT Application Event log, but repair is expecting that error. However, when the hotfix Ese.dll (in the article listed above) sees an un- initialized page, it retries the read 16 times. Retrying the reads for each un-initialized page in the database slows the scanning phase considerably. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Exchange Database Engine File Name Version ---------------------- Ese.dll 5.5.2416.0 STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. Additional query words: hang defrag ====================================================================== Keywords : exc55sp2fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : WinNT:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.