DOCUMENT:Q197398 28-APR-1999 [exchange] TITLE :XCON: MTA Stops Processing Mail with Events 57, 2051 and 1105 PRODUCT :Microsoft Exchange PROD/VER:WinNT:5.5 OPER/SYS: KEYWORDS:exc55sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The Exchange Server Message Transfer agent (MTA) may stop processing mail under a heavy load. It may also generate the following Event id's in the Windows NT Application Event log: Event ID: 57 Source: MSExchangeMTA Type: Warning Category: X.400 Service Description: The limit on the number of associations allowed to and from entity /O=MICROSOFT/OU=TEST/CN=CONFIGURATION/CN=SERVERS/CN=TEST /CN=MICROSOFT MTA has been reached. The limit is 2032. [MTA MAIN BASE 1 43] (14) Event ID: 2051 Source: MSExchangeMTA Type: Error Category: Internal processing Description: A fatal internal MTA error has occurred. The internal directory replication agent (DRA) Dispatcher thread did not execute. If this message is logged more that 5 times restart the directory. Contact Microsoft Technical Support. An illegal GET from element 00000000 occurred at offset 1. [BASE OPERATOR 18 110] (16) Event ID: 1105 Source: MSExchangeDS Type: Error Category: Replication Description: The internal directory replication agent (DRA) Dispatcher thread did not execute. If this message is logged more that 5 times restart the directory. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Message Transfer Agent (MTA) File Name Version ------------------------- Dbserver.sch 5.5.2448.1 Dcprods.cat 5.5.2448.1 Ems_rid.dll 5.5.2448.1 Emsmta.exe 5.5.2448.1 Info4log.cfg 5.5.2448.1 Infodlog.cfg 5.5.2448.1 Infollog.cfg 5.5.2448.1 Infotlog.cfg 5.5.2448.1 Mtacheck.exe 5.5.2448.1 Mtamsg.dll 5.5.2448.1 P2.xv2 5.5.2448.1 X400om.dll 5.5.2448.1 X400omv1.dll 5.5.2448.1 STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. ====================================================================== Keywords : exc55sp2fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : WinNT:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.