DOCUMENT:Q197722 22-JUN-2001 [exchange] TITLE :XCLN: Outlook Additional Appointments Icon Doesn't Work PRODUCT :Microsoft Exchange PROD/VER::8.0,8.01,8.02,8.03; WINDOWS: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03 - Microsoft Outlook 98 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you view your Calendar in the 7-day or 31-day view, and you click on the icon to display additional appointments, you may notice that the Additional Appointment icon doesn't do anything. CAUSE ===== The Additional Appointments icon doesn't work if it is displayed on the day that appears in the first block--the top block in the 7-day view or the upper left-most block in the 31-day view. WORKAROUND ========== To work around this problem, click on the scroll bar to move the day to a different position. STATUS ====== Microsoft has confirmed this to be a problem in versions of Outlook listed above. MORE INFORMATION ================ Steps to Reproduce the Problem ------------------------------ 1. Switch to the 31-day view. 2. In the day that is in the upper left-most block, create enough appointments to get the Additional Appointments icon in the lower right corner of the block. 3. Try to click on the icon for additional appointments. Nothing happens. 4. If you click on the scroll bar, so the day you are working with is no longer in the upper left-most block position, you can now click on the Additional Appointments icon, and it will take you to that day (1 day view). NOTE: If you are using the 7-day view, this will happen if the day you are working with is the first day (top block). Additional query words: 8.5 ====================================================================== Keywords : Technology : kbOutlookSearch kbOutlook97 kbOutlook97Search kbOutlook98Search kbZNotKeyword3 kbOutlook801 kbOutlook802 kbOutlook803 Version : :8.0,8.01,8.02,8.03; WINDOWS: Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.