DOCUMENT:Q198023 20-MAY-2002 [exchange] TITLE :XWEB: OWA Does Not Include DPA as an Authentication Option PRODUCT :Microsoft Exchange PROD/VER:WinNT:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook Web Access, version 5.5 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you use Outlook Web Access (OWA) to log on using Distributed Password Authentication (DPA) as the authentication method you will get the following error: You do not have access permissions for this URL. Your membership has been verified, but you do not have permissions to access the URL you requested. Contact the service provider that maintains your membership for this site. CAUSE ===== In Exchange Server 5.5, the support for DPA with OWA was not implemented. The hotfix described below also changes the options page so that the change password button is not displayed if the user is logged on using DPA. RESOLUTION ========== A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS The English version of this fix should have the following file attributes or later: Component: Outlook Web Access File Name Size Date -------------------------------- Constant.inc 2,940 12/10/98 Logon.inc 8,250 12/10/98 Set.asp 18,960 12/10/98 The above files need to be installed in the following locations: - Copy Constant.inc to your server's Exchsrvr\Webdata\USA folder. - Copy Logon.inc to your server's Exchsrvr\Webdata\USA\Lib folder. - Copy Set.asp to your server's Exchsrvr\Webdata\USA\Options folder. Microsoft has confirmed this to be a problem in Microsoft Outlook Web Access version 5.5. Additional query words: OWA DPA ====================================================================== Keywords : Technology : kbOutlookSearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbOWASearch kbOWA550 Version : WinNT:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.