DOCUMENT:Q198565 21-JAN-1999 [exchange] TITLE :XCLN: Application Conversion Assistant May Crash with Dr. Watson PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The Application Conversion Assistant may fail (crash) with a Dr. Watson error when it attempts to parse a Lotus Notes database. CAUSE ===== This behavior is due to the software's dependency on the Notes API stack. There are potentially many more different reasons why the Application Conversion Assistant crashes. One known case is when the Application Conversion Assistant attempts to read a Notes database design containing missing or corrupt fields. For example, a Notes designer may have inserted a shared-field object into a database without actually associating it with anything. This would cause a crash. RESOLUTION ========== Future versions of the Application Conversion Assistant will bypass the dependency on the Notes API stack, and problems of this nature will disappear. WORKAROUND ========== Remove the problematic Notes design element before running the Application Conversion Assistant. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. Additional query words: MAX, crash, dr. watson ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.