DOCUMENT:Q198723 22-JUN-2001 [exchange] TITLE :XWEB: Must Refresh OWA Twice if Session Times Out PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook Web Access, version 5.5 Service Pack 1 - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If a timeout occurs during an Outlook Web Access (OWA) session when you are using the Contacts module, OWA might not fully redraw the screen after you refresh the browser. WORKAROUND ========== Manually refresh OWA a second time using the Update Page Address toolbar button. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Outlook Web Access, version 5.5 Service Pack 1. MORE INFORMATION ================ The Root.asp address is the only address listed in the browser's address line. Use the Update Page Address toolbar button to get the full URL for the contact folder to appear. Additional query words: ====================================================================== Keywords : Technology : kbOutlookSearch kbOWASearch kbOWA550SP1 Version : WINDOWS:5.5 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.