DOCUMENT:Q198857 08-MAY-1999 [exchange] TITLE :XFOR: 8007010b Err: Notes/SNADS/PROFS Connector Fails To Install PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== During installation of the Microsoft Exchange Notes, Microsoft Exchange SNADS, or Microsoft Exchange PROFS (OV/VM) connectors, you might receive the following error message: Severe. Install Failed. Check the log C:\exchsrvr\CONNECT\Exchconn\setup\lmeilog.txt and the NT Event Log for further details. Setup is exiting... Examining the Lmeilog.txt file, you find the following: MEXIEXTN: Started: Tue Apr 14 09:37:26 1998 PARAMETER: ORG=ORG PARAMETER: SITE=SITE PARAMETER: SERVER=SERVER001 PARAMETER: MACHINE=I386 PARAMETER: DISPLAYNAME= Extension for Lotus Notes Connector for i386 PARAMETER: NAME=lsntscp0 PARAMETER: EXTDLL=C:\exchsrvr\CONNECT\Exchconn\install\lsntscp0.dll INFO: SITE DN=/o=ORG/ou=SITE ERROR: unable to install lsntscp0 admin extension [8007010b] MEXIEXTN: Failed [106]: Tue Apr 14 09:37:26 1998 MEXIEXTN: Please check the NT Application Event Log for any additional information. CAUSE ===== The problem is caused by the lack of a Temp directory in the root of the drive, for example, C:\Temp. WORKAROUND ========== Create a Temp directory in the root of the drive. Additional query words: TEMP PROFS LOTUS IBM ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.