DOCUMENT:Q199296  22-JUN-2001  [exchange]
TITLE   :XCLN: Outlook 97 Error: "Failed to Perform Client Side Action"
PRODUCT :Microsoft Exchange
PROD/VER::8.0,8.01,8.02,8.03
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03 
 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you use Outlook 97, you may receive an error similar to the following after
you receive a new message that an Inbox Assistant rule attempts to process to a
public folder.

   Title : Rules in Error
   Rule
   Subject:xxxCOPY or MOVE TO:<unavailable>
   Error:
   Failed to perform client side action

CAUSE
=====

This error may be generated if a rule has been set up to move or copy messages
to a public folder in which you do not have proper permissions.

RESOLUTION
==========

To resolve this problem, verify that you have the correct permissions on the
public folder your rule is trying to copy or move messages to.

MORE INFORMATION
================

Outlook 98 does not allow you to set up a rule on a public folder for which you
do not have proper permissions.


Additional query words: 8.0 8.01 8.02 8.03

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Keywords          :  
Technology        : kbOutlookSearch kbOutlook97 kbOutlook97Search kbZNotKeyword3 kbOutlook801 kbOutlook802 kbOutlook803
Version           : :8.0,8.01,8.02,8.03
Issue type        : kbprb

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