DOCUMENT:Q199430 12-APR-2000 [exchange] TITLE :XFOR: Err Msg: Initialization of the Dynamic Link Library PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0,5.5 OPER/SYS: KEYWORDS:exc4 exc5 exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start the Microsoft Exchange Server Internet Mail Connector running on Windows NT Server version 4.0, the administrator may receive the following error message: drwatsn32.exe - DLL Initialization Failed ------------------------------------------ Initialization of the dynamic link library :\%SystemRoot%\system32\USER32.dll failed. The process is terminating abnormally. Where "%SystemRoot%" is the directory that Windows NT Server version 4.0 is located and "drive" is the disk drive that it is installed on. When you attempt to start Internet Mail Service on a computer running Exchange Server 5.0 and Windows NT 4.0, the administrator may receive the following error message: Dr. Watson for Windows NT ------------------------- An application error has occurred and an application error log has been generated. Msexcimc.exe Exception: Access violation (0xc0000005), Address: memory_address Where "memory address" is the actual address of the memory violated. When you attempt to start the Exchange Server 5.5 Internet Mail Service on a computer running Windows NT 4.0, the administrator may receive the following error message: WMS Idle: msexcimc.exe - Application Error ------------------------------------------ X The instruction at "0x004467c8" referenced memory at "0x00000000". The memory could not be written. CAUSE ===== The X.400 E-mail Address for the Administrator's Mailbox of the Internet Mail Connector has been removed. RESOLUTION ========== To resolve this problem, follow these steps: 1. Right-click Internet Mail Connector, and then click Properties. 2. Select a new Administrator's mailbox, or re-create the X.400 E-mail Address for the existing Administrator's mailbox manually from the mailbox properties E-mail Addresses tab. MORE INFORMATION ================ Microsoft Exchange Server 4.0 uses X.400 as its backbone. Therefore, an X.400 E-mail Address is required for all Exchange Server users. For additional information about User32.dll errors, click the article number below to view the article in the Microsoft Knowledge Base: Q175875 Dr. Watson Causing Fault in USER32 Additional query words: admin smtp recipients container error 1067 ====================================================================== Keywords : exc4 exc5 exc55 Technology : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0,5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.