DOCUMENT:Q199760 10-OCT-1999 [exchange] TITLE :XADM: Prompt for Password When Re-enrolling in Advanced Security PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SUMMARY ======= When a user receives the temporary key and tries to re-enroll in advanced security, they are asked for a password. If the user doesn't supply a password, they are not re-enrolled in advanced security. MORE INFORMATION ================ This occurs because during the original enrollment, the user chose high security associated with their private key. This prompts the user for a keyset name and password. Anytime the user needs to send, read, or re-enroll in advanced security, they must supply this password. If the user forgets this password, to have them successfully re-enroll in advanced security, follow these steps: 1. Recover their security key and send the temporary key to them. 2. In the client, on the Tools menu, click Options, and click the Security tab. Click Get digital ID, click "Set up security for me on Exchange Server", and then click OK. 3. You are prompted for a token and keyset name. In Keyset Name, change this from the default. 4. A message is sent to the server and a reply from the security authority will be received. 5. Double-click the message, the user is prompted to select their security level. If they want High security, select "Create new password for this item". In Password for, insert the keyset name changed in step 3. Enter the password for the new keyset name and private key. Additional query words: ====================================================================== Keywords : exc55 Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.