DOCUMENT:Q199980 05-FEB-1999 [exchange] TITLE :XFOR: Err Msg: Could not Migrate MMF File for Account PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The Exchange Server administrator may receive the following error message when attempting to migrate a user from Microsoft Mail to Exchange Server: Could not migrate MMF file for account. In the Event Viewer, the administrator may see the following events: Event ID: 151 Source: MSExchangeMig Description: "Could not migrate MMF file for account. " "UserId : " "Mmfpath: " -or- ID: 135 Source: MSExchangeMig Description: "Could not migrate MMF file for account. " "UserId : " "Mmfpath: " CAUSE ===== The mail message file (MMF) is either locked open or is in an unstable condition. WORKAROUND ========== To work around this problem, the administrator should follow these steps: 1. Recover the user's MMF password. 2. Logon as that user, and then log off. 3. Rerun the migration utility for this user. The user should now be migrated without a problem. Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.