DOCUMENT:Q200661 11-JUN-2002 [exchange] TITLE :XFOR: Event ID 2403: Failure Converting OLE v2 Object to OLE v1 PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0,5.0 OPER/SYS: KEYWORDS:kbole exc4 exc5 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you send a message that contains an OLE version 2.0 object that can not be converted to an OLE version 1.0 object from Exchange Server through the Microsoft Mail Connector, the following event is logged in the application event log: Event ID: 2403 Category: Warning Source: MSExchangeMSMI Description: Failure converting OLE v2 object to OLE v1, OLE Object Class not registered in message C=US;A= ;P=Microsoft;l=BISCUITHEAD-970304034713Z-3. You can still view this OLE object in Exchange Server clients. The Microsoft Mail client does not display this OLE object. WORKAROUND ========== Install the OLE application on the Microsoft Mail Connector server. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 4.0 and 5.0. MORE INFORMATION ================ Microsoft Mail for PC Networks is an OLE version 1.0 compatible application. For the Exchange Server client to embed OLE version 2.0 objects within a mail message, the Microsoft Mail Connector interchange must convert the OLE version 1.0 object to an OLE version 2.0 object. This conversion occurs on the computer running the Microsoft Mail Connecter interchange. For the Microsoft Mail Connector interchange to convert the objects, the OLE application must be installed on the Microsoft Mail Connector server, because the Microsoft Mail Connector interchange uses the local registry to get the OLE information. Additional query words: msmi xcln msmail word excel ====================================================================== Keywords : kbole exc4 exc5 Technology : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2 Version : winnt:4.0,5.0 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.