DOCUMENT:Q201199 29-AUG-1999 [exchange] TITLE :XADM: Event Viewer ID 13005 from Information Store PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:kberrmsg kbsetup exc55kbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== Exchange Server 5.5 administrators may find the following event log entry posted when the information store is started: EVENT ID: 13005 Source: MSexchange IMAP4 TYPE: Information Category: (4) The following event log is produced when the information store is started: Microsoft Commercial Internet Server (MCIS) or Microsoft Internet Information Server (IIS) version 4.0 may be present but not configured for Secure Sockets Layer (SSL) security, or not present at all. CAUSE ===== The Exchange Server administrator configured the site level IMAP protocol object to use authentication type MCIS Membership System with Secure Sockets Layer (SSL), but did not install Membership System in the site, or if installed, neglected to configure it to be SSL-capable. The event log entry is a warning that the protocol object is misconfigured. WORKAROUND ========== Install Microsoft Commercial Internet System (MCIS) if it is not already present, and match its settings to those chosen on the protocol object. After Microsoft Windows NT, Microsoft Internet Information Server (IIS), and Exchange Server have been installed and configured, follow these steps to enable SSL authentication: 1. Select Authentication Settings for Exchange Server: a. In the Exchange Server Administrator program, expand the Configuration container, and click Protocols. b. Double-click IMAP4. c. On the IMAP4 Property page, click the Authentication tab and set the authentication levels. d. Click OK to save the settings. 2. Create Key Request: a. Start the Key Manager included with Internet Information Server. b. Locate the Exchange Server computer, and click IMAP4. c. On the Key menu and then click Create New Key. d. Type the appropriate information in the fields, and click OK to save the information to a "request" file. e. Send the key request to a certificate distribution company (such as Verisign) to obtain a certificate for the server. 3. Install the Certificate: a. After you obtain the certificate, start the Key Manager included with Internet Information Server. b. Locate the Exchange Server computer, and click IMAP4. c. On the Key menu, click Install Key Certificate. d. Select the certificate file sent by the certificate vendor. e. On the Servers menu, click Commit Changes Now. STATUS ====== This behavior is by design. Additional query words: IMAP4 Authentication SSL MCIS K2 IIS ====================================================================== Keywords : kberrmsg kbsetup exc55 kbbuglist Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Hardware : x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.