DOCUMENT:Q202855  09-JUL-1999  [schedplus]
TITLE   :XFOR: Exchange Migration Wizard for MS Mail Fails on Schedule+
PRODUCT :Microsoft Schedule+ for Windows
PROD/VER:WINDOWS:1.0,3.2,3.2a,3.5,7.0,7.5; winnt:5.0,5.5
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Schedule+, versions 1.0, 7.0, 7.5 
 - Microsoft Exchange Server, versions 5.0, 5.5 
 - Microsoft Mail for PC Networks, versions 3.2, 3.2a, 3.5 
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SYMPTOMS
========

When you migrate a Microsoft Mail postoffice mailbox to Exchange Server using
the Migration Wizard, the users' schedule information may fail to migrate.

CAUSE
=====

The postoffice has stranded or duplicate Schedule+ data files for the users.
Stranded or duplicate Schedule+ data files exist when one or more of the
following conditions apply:

 - Schedule+ 1.0 was originally in use, then the users were later upgraded to
   Schedule+ 7.x. However the version 1.x files were not removed.

 - The Schedule.key and Schedul2.key files still exist in the Cal directory on
   the MS Mail postoffice.

 - The users have never used Schedule+, but received a Schedule+ meeting request
   at some time in the past.

RESOLUTION
==========

If Schedule+ 1.0 is no longer used, remove all Cal files and Schedule.key files
from the Cal directory.

If there is still a mixture of 1.0 and 7.x users, use Dumpkey.exe to check for
any duplicate entries. To do so:

1. Copy Dumpkey.exe into the Cal directory on the postoffice.

2. At a command prompt, type:

   "DumpKey schedule.key > [filename.txt]" (without the quotation marks)

   This will give you the users' alias and hexadecimal number for their .cal (1.0
   calendar) file.

3. Next, type the command for Schedule+ 7.x:

   "Dumpkey schedul2.key > [filename.txt]" (without the quotation marks)

   This will give you the users' alias and hexadecimal number for the .scd (7.x
   calendar) file.

4. If duplication is present and some of the 1.0 entries must be retained, in
   the Schedule+ Administrator program (Adminsch.exe), on the Administration
   menu, click Clean Up Schedule Files. This will remove the stranded entries
   from the Schedule.key file.

MORE INFORMATION
================

By default, the Schedule.key is a hidden file in the Cal sub-directory of the MS
Mail postoffice.

Additional query words:

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Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 kbMailSearch kbScheduleSearch kbSchedule700 kbZNotKeyword3 kbSchedule100 kbSchedule750 kbMailPCN320 kbMailPCN320a kbMailPCN350
Version           : WINDOWS:1.0,3.2,3.2a,3.5,7.0,7.5; winnt:5.0,5.5
Issue type        : kbprb

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