DOCUMENT:Q214640 30-SEP-1999 [exchange] TITLE :XFOR: Internet Mail Service Access Violation with SSL PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 EXC55SP3Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The Internet Mail Service may access violate when sending mail with a large number of recipients over a Secure Socket Layer (SSL) session to a remote system. A Dr. Watson log may be generated with a failing call stack similar to the following: FramePtr RetAddr Param1 Param2 Param3 Function Name 0598f5e4 6fff1245 00ad0000 00000000 00afa238 NTDLL!RtlFreeHeap+0xec 0598f5f4 0043d5b7 00ad0000 00000000 00afa238 EXCHMEM!ExchHeapFree+0x15 0598fd8c 00402531 00000008 0598ff08 0598fefc MSEXCIMC!CDeliveryBatch::Dispatch+0x27167 0598ff34 00420537 0000001d 00000001 00b5f5c8 MSEXCIMC!CAsyncIO::IoCompleted+0xb5 0598ffb8 77f04f2c 00aee500 00000001 00b5f5c8 MSEXCIMC!SMTPWorkerThread+0xfc 0598ffec 00000000 00000000 00000000 00000000 KERNEL32!BaseThreadStart+0x51 RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Internet Mail Service +-------------------------+ | File name | Version | +-------------------------+ | Imcmsg.dll | 5.5.2516 | +-------------------------+ | Msexcimc.exe | 5.5.2516 | +-------------------------+ This hotfix has been posted to the following Internet location as Psp2imca.zip and Psp2imci.zip: ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.5/PostSP2/imc-fix STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3. Additional query words: ====================================================================== Keywords : exc55 EXC55SP3Fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.