DOCUMENT:Q214648 07-MAY-1999 [exchange] TITLE :XFOR:"No objects which match the query criteria" message on API PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SUMMARY ======= Upon performing an initial directory synchronization from Exchange Server to Novell GroupWise, you may notice the following error message in the API gateway: There are no objects which match the query criteria. MORE INFORMATION ================ The directory synchronization cycle between Exchange Server and GroupWise involves two sets of transactions. During the first transaction, the GroupWise connector will send a "LIST" type command to the GroupWise system, essentially asking for GroupWise to return a directory list of all objects that belong to a specific GroupWise Domain and post office (in this case, the Exchange Server reference). The GroupWise system will then send a response to Exchange Server containing all, if any, objects that match the query. The Microsoft Exchange Connector for Novell GroupWise then processes this response and sends the second transaction to GroupWise with any updates from the selected EXPORT containers. (There are actually two API messages, one to create the Exchange Server post office object, and one containing all the user objects). The GroupWise system will then create the Exchange Server post office object and all corresponding Exchange Server user objects. The error message will only be encountered during an initial directory synchronization to GroupWise because the "LIST" message is asking for a non-existent object in GroupWise. However, if you are continually encountering this error message, there is most likely a misconfiguration on the API gateway or the GroupWise connector. Refer to the documentation included with these components for details on configuring them. Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.