DOCUMENT:Q216065 13-APR-2000 [exchange] TITLE :XFOR: PROFS: LME-PROFS-DIAMEX Fails to Process the Incoming Mess PRODUCT :Microsoft Exchange PROD/VER:winnt:5.5 OPER/SYS: KEYWORDS:exc55 EXC55SP3Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When Microsoft Exchange Connector (PROFS) processes an incoming Mail message, the following error message may be found in the Microsoft Exchange Connector Administrator's log viewer: 1998/10/15 08:46:27- LME-PROFS-DIAMEX(017b) 1 31000:Resource error: Corrupted RTF Object [{Invalid syntax}] >> mexe(14607) 1998/10/15 08:46:27- LME-PROFS-DIAMEX(017b) 1 56119:{Invalid syntax}: Could not write file 'q\OBJECTS\26d6b61c.tmp' to Exchange message body >> dia2mex(4171) CAUSE ===== The problem occurs when the size of the RTF stream in lpRTFBody (which contains the original message body from the host and the RTF specific header and keywords) is a multiple of 4K, for example, 4096, 8192, and so forth. This problem was consistently reproduced by using different font settings, as long as the size is 4096 or 8192. The return code when the call fails is actually ERROR_INVALID_PARAMETER. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack Component: MAPI +-------------------------+ | File name | Version | +-------------------------+ | Mapi32.dll | 5.5.2540.0 | +-------------------------+ STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3. Additional query words: ====================================================================== Keywords : exc55 EXC55SP3Fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : winnt:5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.