DOCUMENT:Q216509 13-JUN-1999 [schedplus] TITLE :XCLN: Can't Open Schedule: The Schedule File Could Not Be Opened PRODUCT :Microsoft Schedule+ for Windows PROD/VER:WINDOWS:7.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Schedule+, version 7.5 ------------------------------------------------------------------------------- SYMPTOMS ======== A user who has permission to open another user's schedule may periodically get an error message similar to the following: The schedule file could not be opened. The file could not be found. If user permissions are removed and re-added, the problem temporarily goes away. CAUSE ===== The schedule file may be corrupted. WORKAROUND ========== 1. Follow the steps in the following Microsoft Knowledge Base article to export Schedule+ Data Clear information from the server: Q150612 Deleting the Schedule+ Data From the Exchange Server 2. Reimport the .sc2 file to the server. 3. Re-add permissions of the owner to the user who was previously receiving the error message. Additional query words: ====================================================================== Keywords : Technology : kbZNotKeyword2 kbScheduleSearch kbSchedule750 Version : WINDOWS:7.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.